We want you to love your purchase. If you’re not completely satisfied, we’re here to help.

Returns

You may return your item within 30 days of delivery.

To be eligible:

Item must be unused and in original condition

Must include original packaging

Proof of purchase required

Non-Returnable Items

We do not accept returns for:

Items that have been used outdoors

Items damaged due to misuse, wear and tear, or improper assembly

Final sale or clearance items

How to Start a Return

Email us at info@coolsled.com with:

Your order number

Reason for return

We’ll respond within 24–48 hours with instructions.

Shipping Costs

Customer pays return shipping unless item is defective

Original shipping is non-refundable

Refunds

Once received and inspected:

Approved refunds issued within 5–10 business days

Sent to original payment method

Damaged or Defective Items

If your item arrives damaged:

Contact us within 7 days

Send photos

We’ll replace it at no cost

Our Guarantee

We design our products to make your beach days easier—not harder.
If something’s off, we’ll fix it.

Contact
info@coolsled.com