We want you to love your purchase. If you’re not completely satisfied, we’re here to help.

Returns

You may return your unused item within 30 days of delivery.

To be eligible:

Item must be unused and in original condition

Must include original packaging

Proof of purchase required

Non-Returnable Items

We do not accept returns for:

Items that have been used

Items damaged due to misuse, wear and tear, or improper assembly

How to Start a Return

Email us at info@coolsled.com with:

Your order number

Reason for return

We’ll respond within 24–48 hours with instructions.

Shipping Costs

Customer pays return shipping

Original shipping is non-refundable

Refunds

Once received and inspected:

Approved refunds issued within 5–10 business days

Sent to original payment method

Damaged or Defective Items

If your item arrives damaged:

Contact us within 7 days

Send photos

We’ll replace it at no cost

Our Guarantee

We design our products to make your beach days easier—not harder.
If something’s not right, we’ll fix it.

Contact
info@coolsled.com